You can read more about the announcement here. Power Virtual Agents has provided the foundations for and will become part of Copilot Studio, together with Microsoft’s leading conversational AI technologies. Copilot for Microsoft 365 customers will be able to use Copilot Studio for customization to provide tailored responses and workflows for unique scenarios. Today, we are announcing Microsoft Copilot Studio, a low-code comprehensive conversational AI solution that unlocks new Copilot capabilities: connect copilot to your data using pre-built or custom plugins and GPTs, create and orchestrate workflows and manage your copilots in one central place and ultimately build standalone copilots for your organization. And, to respond to our customers’ needs as they adopt Copilot within their organization to ensure they do this successfully, we are excited to share that Power Virtual Agents will now play an even more important role in Conversational AI. Microsoft Copilot, combining the power of large language models with your organizations data is already one of the most powerful productivity tools on the planet – and it’s just getting started. Generative answers in Power Virtual Agents is a great example of how generative AI has saved makers significant time, and also made the chatbot more useful and intuitive for users. Generative AI also allows chatbots to learn from data and feedback, improving their performance over time and adapting to changing user needs and preferences. By using advanced natural language models, chatbots can generate context-aware and personalized answers that match the tone, style and intent of the user. Over the last year alone, Generative AI has changed chatbots in many ways, but one of the most significant is that it has enabled them to produce natural and engaging responses that go beyond simple pre-defined rules or templates. The advancements within the sphere of large language models that can perform a variety of tasks using AI including text recognition, generation, translation and more, are not just radically changing what is traditionally known as a chatbot or bot, but fundamentally changing how humans work and interact. This option is only available for commercial customers, as Windows 365 is currently not available as a consumer subscription service.When we announced the general availability of Microsoft Power Virtual Agents in December 2019, a little under 4 years ago, we did not imagine the tremendous shifts that have happened in the conversational AI and chatbot market. These devices will be automatically enrolled into the ESU program at no additional cost as part of the Windows 365 subscription. In addition to the ESU program, Microsoft has announced that enterprise customers will have the option to "transform" Windows 10 PCs that are ineligible for Windows 11 into a Windows 365 machine that can stream Windows 11 from the cloud. Windows 10 will continue to work as normal beyond October 2025, it just won't get any more security updates unless you subscribe to Microsoft's extended support program. Of course, users will not be forced to pay for this subscription. The ESU program exists primarily for commercial customers who are unable to upgrade their fleet of PCs from Windows 10 before support ends. The company is clear that the ESU program is for security updates only, meaning Microsoft won't be delivering new features to Windows 10 beyond October 2025. Windows 365 will help transform older enterprise PCs into newer Windows 11 ones.
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